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The EOS Group is different today than it was just one year ago. A far-reaching cultural change is making EOS quicker, more agile and more digital. The goal is clear: ‘For a debt-free world’.
How does data-driven decision making work in receivables management? Pioneering work done at EOS shows the potential of machine learning.
Shared data is better data.
With its new Center of Analyics EOS now has a shared data platform for all its subsidiaries. The CoA analyzes data from all markets and accounts for their regional characteristics.
Dealing in secured debt is no easy task: At EOS these complex transactions are handled by a network of teams with expertise in NPL and international contracts.
Poor data quality is a common problem when assessing NPL portfolios in Europe, says Karel Smerak, Director of the Transaction Center NPL Secured for Eastern Europe.
A 19.8 percent increase in turnover. 237.6 EURO million in earnings. And 7,441 employees with zero doubt about the future: EOS had a great business year 2017/18.
EOS is expanding its position as a leading buyer of NPL: in 2017/18 the Group consolidated its position in Serbia and Spain and entered the Canadian market.
Business customers benefit from EOS' new self-service portal Stargate that helps speed up collection processes. New features are driven by user feedback.
United Bulgarian Bank just sold the largest debt portfolio ever in offer in Middle- and Eastern Europe. Few companies can handle such a deal - EOS Matrix is one of them.
Defaulting payers often react with skepticism and rejection when EOS reaches out to them – until they realize that the call center agents are actually here to help them.
