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• EOS survey shows: receivables managers fear job losses due to AI
• For one in three companies, AI is a trending issue that is overrated
• Lack of trust in artificial intelligence across Europe

Hamburg, November 5, 2019 – European companies are skeptical of artificial intelligence (AI). This is one of the insights from the representative survey “European Payment Practices” 2019 conducted by research institute Kantar on behalf of financial services provider EOS. It found that almost half of the financial executives polled believe that AI is a threat to jobs. Confidence in self-learning intelligent systems is low: only one in five companies can imagine relying wholly on artificial intelligence in receivables management. The survey polled 3,400 companies in 17 European countries.

Information the key to countering skepticism about AI

“As the survey shows, there is widespread skepticism in European companies towards the use of artificial intelligence. The only way to counter this is through awareness-raising, because those who immediately associate AI with the battle between man and machine often lack the necessary background information,” stresses Joachim Göller, Head of EOS Group’s Center of Analytics. Göller and his team are working on AI solutions that support EOS with receivables management. “My experience is that the more our colleagues engage with the topic the more likely it is that their prejudices diminish. Because when you use AI tools in your day-to-day work it quickly becomes apparent that they help you do your own job and are not a threat to it.”

Western Europeans are somewhat more optimistic about the future

Trepidation about AI is also reflected in the fact that only 30 percent of the financial executives polled assume that artificial intelligence will be a trending issue in the next two years, while 36 percent consider it “completely overrated”. As the EOS survey shows, Eastern European companies are on the whole more skeptical than their Western European counterparts. For example, only 17 percent of respondents in Eastern Europe can imagine relying completely on AI, compared with 22 percent in Western Europe. Anxiety about job losses is also greater in Eastern Europe, where 49 percent think AI is a threat to jobs, a concern shared by 43 percent in Western Europe. Incidentally, the greatest optimism about AI is found in Denmark, where just under a third of companies (the highest figure in Europe) can imagine relying completely on artificial intelligence in the future.

Hopes for lower error rates

Even if the companies from Europe that responded to the survey are overwhelmingly skeptical, some do see the potential offered by AI solutions. For example, a quarter see self-learning systems as a necessary component of receivables management. And 30 percent of financial executives assume that AI will “drastically reduce” error rates.

In Europe there is a lack of trust in artificial intelligence

About the EOS Survey “European Payment Practices” 2019

In partnership with independent market research institute Kantar, EOS conducted phone interviews with 3,400 companies in 17 European countries to ask them about the prevailing payment practices in their respective locations. In the spring of 2019, 200 companies with an annual turnover of more than EUR 5 million in each of the countries Belgium, Bulgaria, the Czech Republic, Croatia, Denmark, France, Germany, Greece, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, and the UK answered questions about their own payment experiences and current issues relating to risk and receivables management. The annual survey has now been conducted by EOS no less than 12 times.

About EOS Group

EOS Group is a leading international provider of customized financial services. As a specialist in the evaluation and processing of receivables, EOS deploys new technologies to offer its some 20,000 customers in 26 countries financial security through smart services. The company’s core business is the purchase of unsecured and secured debt portfolios. Working within an international network of partner companies, EOS Group has a workforce of more than 7,500 and over 60 subsidiaries, so it can access resources in more than 180 countries. Its key target sectors are banking, utilities, real estate and e-commerce. EOS is part of Otto Group.

• Only 49 percent of companies rate their degree of digitalization as high or very high
• Just 17 percent already have a fully digitalized dunning system
• 55 percent have hardly or only partially digitalized their dunning processes

Hamburg, October 23, 2019 – The digital transformation of European industry is currently a picture of two halves: Whereas half of companies give themselves high marks, the other half is only getting an average score for digitalization compared with others in the sector, or may even regard itself as having a below-average level of digitalization. A mere 14 percent of those polled state that their own company has a very high degree of digitalization, while another 35 percent rate their progress as high. These are some of the insights from the representative survey “European Payment Practices” 2019, which polled 3,400 companies in 17 European countries.

Digital dunning systems: majority of companies in a poor position

As the survey shows, the majority of European companies (55 percent) still need to catch up when it comes to digitalizing their dunning processes. 38 percent of firms have only partially digitalized their dunning systems, while 17 percent have hardly done anything at all about digitalizing these processes.

The digitalization process necessitates a substantial financial investment

“As the figures show, more than half of the European companies polled have room for improvement in respect of their digital dunning systems. There is an acute need for action here to reduce payment defaults,” stresses Justus Hecking-Veltman, Chief Financial Officer of EOS Group. “A manual, analog dunning system is not just susceptible to errors but generally does not reach the customer on what is the most suitable communication channel for them at the best possible time.”

The financial expert sees the main reason for the slow pace of digitalization as being the significant investment needed to convert dunning processes. “The introduction of digital tools and processes calls for an appropriate mindset as well as substantial financial resources,” says Hecking-Veltman. “Not every company can afford it or wants to. At EOS for example, we invested around EUR 10 million in the last fiscal year alone in the digital upgrade of our core collection systems.”

Please find further information in our EOS newsroom.

About the EOS Survey “European Payment Practices” 2019

In partnership with independent market research institute Kantar, EOS conducted phone interviews with 3,400 companies in 17 European countries to ask them about the prevailing payment practices in their respective locations. In the spring of 2019, 200 companies with an annual turnover of more than EUR 5 million in each of the countries Belgium, Bulgaria, the Czech Republic, Croatia, Denmark, France, Germany, Greece, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, and the UK answered questions about their own payment experiences and current issues relating to risk and receivables management. The annual survey has now been conducted by EOS no less than 12 times.

About EOS Group

EOS Group is a leading international provider of customized financial services. As a specialist in the evaluation and processing of receivables, EOS deploys new technologies to offer its some 20,000 customers in 26 countries financial security through smart services. The company’s core business is the purchase of unsecured and secured debt portfolios. Working within an international network of partner companies, EOS Group has a workforce of more than 7,500 and over 60 subsidiaries, so it can access resources in more than 180 countries. Its key target sectors are banking, utilities, real estate and e-commerce. EOS is part of Otto Group.

• Financial executives across Europe see cyber security and data protection as major trends in the next two years
• Just 28 percent are already working on issues of cyber security in receivables management
• Western Europeans more active in dealing with data protection than Eastern Europeans

Hamburg, September 24, 2019 – If you ask major European companies about the trends in receivables management in the next two years, most will cite security issues, regardless of their country. 52 percent attach great importance to data protection, and 49 percent to cyber security. This was one of the insights from the survey “European Payment Practices” 2019, which polled 3,400 companies in 17 European countries on behalf of financial services provider EOS. Astonishingly, although cyber security is seen as a trending issue in receivables management, just 28 percent of the European companies taking part in the survey have taken any action in this area. In Western Europe, every third company is actively addressing this issue (33 percent), while in Eastern Europe it’s only one in four (25 percent). Companies are doing a little better at improving data protection. Nevertheless, despite the EU General Data Protection Regulation (GDPR), which entered into force in 2018, only 67 percent of Western European and 55 percent of Eastern European companies are actively addressing this issue.

Risk of loss of revenue due to cyber attacks

“The survey shows that the question of cyber security is still being neglected by many financial executives,” says Gunnar Woitack, Chief Information Security Officer (CISO) at EOS Group. “This is negligent and can lead to significant economic losses. There is a massive need for investment in this area.” A study by management consultancy Accenture revealed that USD 5.2 trillion in revenue could be lost to companies worldwide in the next five years as a result of cyber attacks.

Planned hacker attacks boost cyber security

To ensure the greatest possible level of data security at the more than 60 EOS companies in 26 countries, Woitack regularly engages the services of specialized hackers from outside the company who scan the virtual defenses of EOS for breaches. “Naturally it is painful in that first moment when the outside professionals manage to overcome our defenses in what are known as penetration tests,” he admits. “But this is the only way to reveal our potential vulnerabilities and close them before an actual data theft can occur.”

About the EOS Survey “European Payment Practices” 2019

In partnership with independent market research institute Kantar, EOS conducted phone interviews with 3,400 companies in 17 European countries to ask them about the prevailing payment practices in their respective locations. In the spring of 2019, 200 companies with an annual turnover of more than EUR 5 million in each of the countries Belgium, Bulgaria, the Czech Republic, Croatia, Denmark, France, Germany, Greece, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, and the UK answered questions about their own payment experiences and current issues relating to risk and receivables management. The annual survey has now been conducted by EOS no less than 12 times.

About EOS Group

EOS Group is a leading international provider of customized financial services. As a specialist in the evaluation and processing of receivables, EOS deploys new technologies to offer its some 20,000 customers in 26 countries financial security through smart services. The company’s core business is the purchase of unsecured and secured debt portfolios. Working within an international network of partner companies, EOS Group has a workforce of more than 7,500 and over 60 subsidiaries, so it can access resources in more than 180 countries. Its key target sectors are banking, utilities, real estate and e-commerce. EOS is part of Otto Group.

• Just 28 percent of European companies offer their customers digital payment methods
• On average, four different payment options are offered
• Mobile payment is gaining ground, but cryptocurrencies are rarely accepted

Across Europe, conventional payment methods dominate

The most popular payment method in Europe is still the traditional bank transfer, which is offered by 81 percent of all companies. This is followed by payment on account (69 percent) and advance payment (50 percent). “As our survey shows, European companies are still lagging far behind when it comes to using digital payment methods,” says Klaus Engberding, CEO of the EOS Group. “In a digitalized environment it will not suffice in the long term to rely solely on traditional payment methods. Companies should gear themselves systematically to customer needs and increase the number of payment options possible so as not to miss the boat. At EOS we also regularly check which payment methods are best suited to which country, so that defaulting payers can settle their debts in a way that is convenient for them.” EOS Group is represented in 26 countries worldwide.

Payment methods in Europe (ENG)

About the EOS Survey “European Payment Practices” 2019

In partnership with independent market research institute Kantar, EOS conducted phone interviews with 3,400 companies in 17 European countries to ask them about the prevailing payment practices in their respective locations. In the spring of 2019, 200 companies with an annual turnover of more than EUR 5 million in each of the countries Belgium, Bulgaria, the Czech Republic, Croatia, Denmark, France, Germany, Greece, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, and the UK answered questions about their own payment experiences and current issues relating to risk and receivables management. The annual survey has now been conducted by EOS no less than 12 times.

About EOS Group

EOS Group is a leading international provider of customized financial services. As a specialist in the evaluation and processing of receivables, EOS deploys new technologies to offer its some 20,000 customers in 26 countries financial security through smart services. The company’s core business is the purchase of unsecured and secured debt portfolios. Working within an international network of partner companies, EOS Group has a workforce of more than 7,500 and over 60 subsidiaries, so it can access resources in more than 180 countries. Its key target sectors are banking, utilities, real estate and e-commerce. EOS is part of Otto Group.

• Payment practices continue to improve, with 81 percent of all invoices being paid on time
• But future outlook more pessimistic than of late
• Consumers more reliable payers than business customers

The outlook is gloomy – is the tide about to turn for payment practices?

Despite the ongoing positive trend in payment practices, European companies are meanwhile looking skeptically to the future. Only 22 percent expect a significant improvement in payment practices in the next two years; in 2018 the figure was 24 percent. On the other hand, 15 percent of those polled expect things to get worse; that’s an increase of two percent compared with the previous year. In Western Europe, companies from Germany and the UK are particularly negative about the future. In Eastern Europe, it is primarily companies from Russia and Slovenia that assume an adverse trend.

“The survey confirms what many current economic forecasts are also showing: the mood in the European economy is no longer as optimistic as it has been in recent years,” says Klaus Engberding, CEO of the EOS Group. “In the UK, a possible no-deal Brexit is dampening expectations, and in Germany the negative economic outlook in particular is having an impact on morale. If global trade disputes are further exacerbated, a decline in payment levels in Europe can be expected as early as next year.”

Majority still dispenses with outside support for receivables management

In Europe, companies getting professional support with their receivables management are still in the minority. Just four out of ten companies (42 percent) work with external service providers to recover outstanding debts. “With a view to a potentially depressed economic climate in particular, those companies not already doing so should professionalize their receivables management to a greater extent and look at working with external collection providers, to keep their cash flows stable in the event of a possible decline in the level of payments,” says Engberding.

Consumers more reliable payers than companies

As the EOS Survey shows, European companies set their customers an average payment term of 33 days; five years ago they were allowed four days more. Whereas in 84 percent of cases consumers and private customers meet this deadline, only 79 percent of companies manage to do so. The main reasons for payment delays cited by the respondents were primarily cash flow problems in the B2C segment (57 percent) and in the B2B segment, outstanding payments by a customer’s own clients (55 percent) and the use of supplier credits (51 percent).

Please find further information in our EOS newsroom.

About the EOS Survey “European Payment Practices” 2019

In partnership with independent market research institute Kantar, EOS conducted phone interviews with 3,400 companies in 17 European countries to ask them about the prevailing payment practices in their respective locations. In the spring of 2019, 200 companies with an annual turnover of more than EUR 5 million in each of the countries Belgium, Bulgaria, the Czech Republic, Croatia, Denmark, France, Germany, Greece, Hungary, Poland, Romania, Russia, Slovakia, Slovenia, Spain, Switzerland, and the UK answered questions about their own payment experiences and current issues relating to risk and receivables management. The annual survey has now been conducted by EOS no less than 12 times.

About EOS Group

EOS Group is a leading international provider of customized financial services. As a specialist in the evaluation and processing of receivables, EOS deploys new technologies to offer its some 20,000 customers in 26 countries financial security through smart services. The company’s core business is the purchase of unsecured and secured debt portfolios. Working within an international network of partner companies, EOS Group has a workforce of more than 7,500 and over 60 subsidiaries, so it can access resources in more than 180 countries. Its key target sectors are banking, utilities, real estate and e-commerce. EOS is part of Otto Group.

UniCredit announces that, through its subsidiaries UniCredit Bank Hungary, it concluded an agreement in relation to the disposal on a non-recourse basis (pro-soluto) of a portfolio composed of retail mortgages, unsecured and overdrawn accounts receivables with the locally-licensed Hungarian financial enterprise EOS Hungary.

The portfolio consists entirely of Hungarian loans and has a total claim value of approximately EUR 28 million (HUF 9,0 billion).

Moreover, UniCredit Bank Hungary has signed with EOS Hungary an agreement for a 3 years forward flow program on the new NPL inflows in the mortgages, unsecured consumer, predefined SME loans and overdrawn accounts segments.

The portfolio sale and the forward flows agreement are part of the overall UniCredit Group’s on-going strategy to reduce non-performing exposure (“NPE”).

The impact of the portfolio sale will be reflected in second quarter 2019 accounts.

• New highs in revenue and EBITDA
• Strong investment in debt purchases: another step towards becoming a global financial investor
• “We will greatly expand our real estate-secured business, besides unsecured debt purchasing.”

Hamburg, Germany; July 16, 2019 – EOS Group, with headquarters in Hamburg, increased its revenue in financial 2018/19 by 2.3 percent to EUR 813.7 million. Earnings before interest, taxes, depreciation, and amortization (EBITDA) grew to EUR 283.6 million. Thus, the international provider of customized financial services, which belongs to Otto Group, chalked up a new record in both key performance indicators. One of the main reasons for the positive development was the high investment in the purchase of unsecured and secured debt portfolios: EOS invested EUR 668 million in receivables and real estate in the last financial year and is evolving more and more into a global financial investor.

High investment in debt purchases continues unabated

“I am happy about the extremely satisfactory financial year,” says Klaus Engberding, Chairman of the EOS Group’s Board of Directors. “Both for revenue and for profit, we once again achieved an outstanding level. Despite the financial year harmonization in the previous year*, we were able to increase the revenue of EOS Group. This is a clear sign of our sustainable business growth,” states Engberding. “We will greatly expand our real estate-secured business, besides unsecured debt purchasing. With our data-driven technologies, we can optimally assess and process receivables – the perfect basis for continuing to invest strongly in worldwide debt purchases.”

*In the 2017–2018 reporting period around 30 EOS companies were included with 14 instead of 12 months in the consolidated year-end financial statements.

EOS Group comprises more than 60 companies in 26 countries and employs more than 7,500 people. Via a partner network, EOS offers smart services to its around 20,000 customers in 180 countries around the world.

Germany remains most important EOS market

Eastern Europe with an increase in secured receivables

Growth in Western Europe and North America

About EOS Group

Further information:

• Interview with CEO Klaus Engberding
• Interview with Justus Hecking-Veltman
• Interview with Andreas-Kropp (Germany)
• Interview with Andreas Witzig (Western Europe)
• Interview with Marwin Ramcke (Eastern Europe)

Hamburg, Germany, July 3, 2019 – Good news for the EOS Group: for the 15th time in a row, EOS Holding, the international financial investor’s parent company, received an A-rating for creditworthiness. The auditors from Euler Hermes Rating attested that EOS continues to present a low financial risk. The rating experts cited the high stability of the company’s cash flows and the continued very high level of earnings as the rationale for the rating. The auditors also expect a stable performance for the coming 12 months.

Euler Hermes considered the longstanding experience of EOS in the valuation, acquisition and recovery of non-performing debt, its market leadership in Germany and strong position in the Western and Eastern European markets to be especially positive factors. EOS has more than 60 subsidiaries in 26 countries.

"We are delighted that the auditors again confirmed the high level and stability of our earning power, and that their report specifically emphasized our extensive experience in receivables purchasing and recovery," says Justus Hecking-Veltman, Member of the EOS Group’s Board of Directors and Chief Financial Officer. "In fiscal 2018/19 we invested EUR 668 million in receivables and real estate. We are aiming to again purchase secured and unsecured debt portfolios of this magnitude in this current financial year."

About the EOS Group
The EOS Group is a leading international provider of customized financial services. As a specialist in the evaluation and processing of receivables, EOS deploys new technologies to offer its some 20,000 customers in 26 countries financial security through smart services. The company's core business is the purchase of unsecured and secured debt portfolios. Working within an international network of partner companies, the EOS Group has a workforce of around 7,500 and more than 60 subsidiaries, so it can access resources in more than 180 countries. Its key target sectors are banking, utilities, real estate and e-commerce.

Hrvati najviše duguju telekomima – njih čak 92.227 ili 40 posto od ukupnog broja blokiranih, slijede oni koji duguju državi, njih 62.804, a svaki peti račun ostane neplaćen ili se s njime kasni. Postavlja se pitanje što će se promijeniti s novim Ovršnim zakonom koji već ovaj tjedan ide u saborsku proceduru.

Zagreb, 17. rujna, 2019.  - Iako u Hrvatskoj, u skladu s europskim trendovima, raste broj pravovremenih plaćanja, čak 81 posto u odnosu na prošlogodišnjih 77,  i dalje kasni plaćanje svakog petog računa – ili se on uopće ne plati. Pokazuju to rezultati istraživanja o navikama plaćanja „European Payment Practices“ koje EOS Grupa provodi već 12. godinu zaredom i koji su u suradnji s tjednikom Lider predstavljeni na današnjoj konferenciji „Kultura (ne)plaćanja i (ne)prilike za hrvatsko gospodarstvo“.

Govoreći o kasnim plaćanjima, građani u prosjeku kasne 16 dana, dok tvrtke s plaćanjima kasne čak 22 dana, zbog čega svaka druga hrvatska kompanija osjeća posljedice propuštene dobiti, dok je svaka četvrta zabrinuta za svoj opstanak na tržištu. Ovogodišnje istraživanje pokazalo je da svega 8 posto anketiranih domaćih kompanija smatra da će se pozitivan trend zadržati, dok je prošle godine to očekivalo čak 20 posto tvrtki.

„Unatoč tome što su objektivni pokazatelji navika plaćanja bolji, subjektivni dojmovi i strahovi ne čude, posebice ako znamo da se sve glasnije najavljuje nova globalna recesija. Budući da jednoj Njemačkoj više ne ide tako dobro, što možemo očekivati za Hrvatsku koja se od posljednje recesije oporavljala dvostruko dulje u odnosu na ostatak svijeta i koja ponovno donosi novu zakonsku regulativu koja će dodatno otežati naplatu“, istaknula je direktorica EOS Matrixa Barbara Cerinski te dodala kako bi i najavljeni prijedlog Ovršnog zakona mogao imati efekt bumeranga, poput Zakona o provedbi ovrhe na novčanim sredstvima, kojim je uvedena obustava ovrhe dulje od 3 godine ako vjerovnik u posljednjih 6 mjeseci nije uspio ništa naplatiti, budući da je svaki treći deblokirani građanin ponovno završio u blokadi.

„Ovaj Ovršni zakon nije rješenje za blokirane građane, cijeli problem treba početi rješavati od samog početka. Primarno je definirati socijalne kriterije, strogo odijeliti osobnu odgovornost od društvene solidarnosti kako bi porezni obveznici znali gdje odlazi njihov novac, a ne da se milijunski iznosi opraštaju ljudima kojima ne trebaju biti oprošteni“, kazao je predsjednik Hrvatske udruge banaka Zdenko Adrović.

Prof. dr. sc. Aleksandra Maganić s Pravnog fakulteta u Zagrebu kroz svoje se predavanje „Novi ovršni zakon – korak naprijed ili dva unatrag“ dotaknula manjkavosti novog prijedloga te je istaknula kako se ovršni postupak neće ni ubrzati ni pojednostaviti ni pojeftiniti zbog niza novih radnji. „Stvorila se percepcija da je Ovršni zakon sredstvo za rješavanje problema blokiranih građana, ali nismo uzeli u obzir socijalne kriterije, nitko ne analizira stvarne razloge prezaduženosti građana Republike Hrvatske. Treba se brinuti za socijalno ugrožene građane, ali ne na teret svih drugih građana. Pogledamo li strukturu blokiranih građana, najveći broj njih ima dugovanja prema telekomima, čak 40 posto, dok četvrtina ima neplaćene obveze prema državi zbog kazni za prekršaje, dakle ovdje ne govorimo o socijalno ugroženim građanima. Primarna funkcija Ovršnog zakona je prisilna naplata tražbine“, kazala je Maganić.

Kašnjenje u naplati svakodnevni je izazov za poslovanje tvrtki koje posljedično kasne s podmirivanjem vlastitih obveza prema svojim dobavljačima, čime se stvara domino efekt, odnosno nepovoljna poduzetnička klima. S time su se složili i sudionici okruglog stola koji su se, između ostaloga, dotaknuli i utjecaja najavljenog prijedloga Ovršnog zakona na navike plaćanja u Hrvatskoj.

„Nacrt prijedloga Ovršnog zakona neće olakšati ovrhu u praksi, a iz iskustva možemo potvrditi da je trenutni sustav poprilično učinkovit budući da institucija javnih bilježnika djeluje besprijekorno. Javni bilježnici su i uvedeni kako bi rasteretili sudove, a sad će se 700 tisuća ovrha ponovno vratiti na već zagušene sudove. Novi zakon predviđa minimalno 11 koraka, umjesto dosadašnja 4, dakle postupak će trajati dulje i multiplicirat će se troškovi“, naglasila je voditeljica Sektora pravne naplate neosiguranih potraživanja EOS Matrixa Tajana Horvat.

Okupljeni poduzetnici izrazili su zabrinutost za svoje poslovanje koje direktno ovisi o mogućnostima naplate potraživanja, a njihove probleme u žustroj panel raspravi najbolje je sažeo vlasnik i direktor tvrtke Kaanan, Zvonko Popović. „Za mene su i novi i stari Ovršni zakon podjednako loši i tjeraju nas da poslovanje selimo izvan granica Hrvatske. To je ujedno i razlog zašto Hrvatsku zaobilaze strani investitori“, ustvrdio je Popović.

Više informacija možete pronaći i na linkovima u nastavku:

• Počela je Liderova konferencija o upravljanju potraživanjima
• [FOTO] Zdenko Adrović: 40 posto nenaplativih kredita odnosi se na građevinski sektor
• Postupak ovrhe u Sloveniji obavlja jedan odjel na jednom sudu, u RH na tome rade svi, svi, svi
• Maganić: Kako, pobogu, Ovršni zakon može biti za rješavanje problema blokiranih građana?
• [EKSKLUZIVNO] Barbara Cerinski: U Hrvatskoj se kasni s plaćanjem svakog petog računa
• Josip Salapić: Prijedlog novog ovršnog zakona danas ide u prvo čitanje

EOS Grupa

EOS Grupa vodeći je međunarodni pružatelj individualiziranih financijskih usluga. Osnovna djelatnost tvrtke je kupnja neosiguranih i osiguranih portfelja potraživanja. Kao stručnjak za procjenu i obradu potraživanja, EOS primjenjuje nove tehnologije u svom poslovanju, čime pruža financijsku sigurnost za više od 20.000 klijenata u 26 zemalja. Zahvaljujući međunarodnoj mreži partnerskih tvrtki, EOS Grupa koja broji oko 7,500 zaposlenika i više od 60 podružnica, ima izravan pristup u više od 180 zemalja diljem svijeta. Ključni sektori u kojima EOS Grupa djeluje su bankarstvo, komunalne tvrtke, sektor nekretnina te online trgovina. EOS je dio Otto Grupe. Za više informacija posjetite www.eos-solutions.com

EOS Matrix d.o.o.

Predstavlja najveći centar za naplatu i otkup rizičnih potraživanja u Hrvatskoj, lider je na tržištu upravljanja potraživanjima u istočnoj Europi, dio je regionalne mreže i član globalne EOS Grupe. Svojom poslovnom strategijom detaljnog poznavanja zakonskih i kulturnih specifičnosti zemalja u kojima posluje, omogućava profesionalnu i učinkovitu podršku u naplati potraživanja brojnim poslovnim subjektima u zemlji i inozemstvu čime im osigurava trenutno povećanje likvidnosti. Za više informacija posjetite www.eos-matrix.hr

Kontakt: Diana Franulić Šarić, voditeljica korporativnih komunikacija i marketinga

e-mail: d.franulic@eos-matrix.hr;  tel: +385 1 6418-400; mob: +385 99 3083002